Ahmedabad: Škoda Auto India has further strengthened its presence in Gujarat with the inauguration of three new Customer Touchpoints in Ahmedabad and Himmatnagar, reinforcing its commitment to delivering a premium ownership experience while expanding its retail and after-sales network across one of India’s fastest-growing automotive markets.
Launched in partnership with PPS Motors Pvt. Ltd., the new facilities include a sales and service outlet with a dedicated Škoda Express Care facility at Naroda, a new sales showroom at Maninagar, and a Compact 3S (Sales, Service and Spares) facility in Himmatnagar.
With these additions, Škoda Auto India now operates 25 Customer Touchpoints across 16 cities in Gujarat, including Ahmedabad, Surat, Vadodara, Rajkot, Gandhinagar, Anand, Bharuch, Bhavnagar, Gandhidham, Himmatnagar, Jamnagar, Junagadh, Mehsana, Morbi, Navsari and Vapi.
The Naroda facility spans 26,700 sq. ft., featuring display space for six vehicles, 19 service bays, and a dedicated Škoda Express Care Bay designed to provide faster maintenance and repair services. The Maninagar showroom offers a modern 4,800 sq. ft. sales facility with display space for seven vehicles, while the Himmatnagar Compact 3S facility covers 10,600 sq. ft., with display space for four vehicles and four service bays.
Designed in line with Škoda Auto’s global Modern Solid design philosophy, all three facilities are aimed at delivering an enhanced customer journey through contemporary showroom experiences, efficient service operations and customer-centric hospitality.
Speaking on the expansion, Ashish Gupta, Brand Director, Škoda Auto India, said: “With the inauguration of these new facilities in Gujarat, we continue to strengthen Škoda Auto India’s presence across the state and the western region of India. Ahmedabad alone now has five Customer Touchpoints, allowing us to bring our complete product portfolio closer to customers while ensuring the highest standards of service and care. Gujarat remains one of India’s most important growth markets, and with the Kylaq, new Kushaq, Kodiaq and Slavia, we are confident of strengthening the Škoda brand further in the state.”
He further added: “Gujarat today contributes nearly 7% of Škoda Auto India’s overall market share, making it one of our most significant markets. A key pillar of our success has been our strong focus on after-sales service. We have invested extensively in training a large number of technicians to ensure customers receive world-class service and a seamless ownership experience. Building customer trust through superior service remains central to our growth strategy.”
Rajiv Sanghvi, Dealer Principal, PPS Motors Pvt. Ltd., said: “We are proud to strengthen our partnership with Škoda Auto through the inauguration of these new Customer Touchpoints. This marks our entry into Gujarat and represents an important milestone in our expansion across Western India. With 28 Škoda Auto-PPS Customer Touchpoints across Karnataka, Telangana, Andhra Pradesh, Kerala and now Gujarat, we remain committed to delivering a premium customer experience throughout every stage of vehicle ownership. Combined with PPS Group’s more than 75 years of automotive expertise, we look forward to establishing a strong Škoda presence across the region.”
Over the past five years, Škoda Auto India has rapidly expanded its retail footprint from over 120 Customer Touchpoints in 2021 to more than 340 Touchpoints across 189 cities nationwide. The company has also confirmed additional expansion plans in Palanpur, Surendranagar, Godhra, and further growth within Surat over the coming months, underlining its commitment to making the Škoda ownership experience more accessible across Gujarat.
The latest expansion aligns with Škoda Auto India’s long-term strategy of strengthening customer engagement, enhancing after-sales support and increasing accessibility to its growing portfolio of premium vehicles across India.