Mumbai: Vietjet has strengthened its aviation ecosystem with its ground handling arm, Airport NEO Ground Services, successfully managing Air India’s inaugural scheduled international flight to Hanoi at Noi Bai International Airport. The milestone underscores Vietjet’s operational capabilities as its brand value surges globally.
Airport NEO, evolved from Vietjet’s Ground Services Center (VJGS), now delivers a comprehensive suite of ground handling services for Air India’s Hanoi operations. These include passenger handling, ramp operations, load control, inflight provisioning, cabin cleaning, and technical ramp support—executed with internationally benchmarked safety, security, and service standards.
Established in 2020, Airport NEO has developed a fully integrated aviation support ecosystem. Its modern infrastructure and skilled workforce enable efficient self-handling for Vietjet flights, enhancing operational control, service quality, safety compliance, and on-time performance. The successful handling of Air India’s operations further validates its ability to meet stringent global aviation standards.
Looking ahead, Airport NEO plans to expand investments in infrastructure, advanced equipment, and talent development to support both domestic and international carriers. As a strategic pillar of Vietjet’s broader aviation ecosystem, it plays a crucial role in driving the airline’s global growth ambitions.
In parallel, Vietjet’s brand value has surged by 117% to USD 906 million in 2026, according to Brand Finance’s Airlines 50 2026 report, making it the world’s fastest-growing airline brand. This growth is driven by strong expansion across key markets including India, Southeast Asia, Australia, China, Japan, and Kazakhstan.
With rising demand from Indian travellers for affordable and sustainable travel, Vietjet continues to strengthen connectivity through direct routes linking Delhi, Mumbai, Ahmedabad, Hyderabad, and Bengaluru with Hanoi and Ho Chi Minh City—two of Vietnam’s most popular destinations.
The airline’s strong performance is further supported by robust passenger demand, with load factors reaching 86%, and diversified ancillary revenue streams contributing 41% of total income. Combined with a modern, fuel-efficient fleet and disciplined operational strategy, these factors have cemented Vietjet’s position as a leading global aviation growth story in 2026.